After Sales Service
Viofocon's Policy of After-Sales Service:
VIOFOCON INDUSTRY LIMITED is devoted to providing flawless products of hydrogen water maker, hydrogen water generator, hydrogen water machine, hydrogen water bottle, portable hydrogen water maker and water electrolysis related products. And if there is any problem with our product of hydrogen water maker, please contact us for maintenance.
Normally, we offer 12 months' warranty for the products of hydrogen water maker we've delivered. And the period will be calculated after the product is delivered. If there is any quality problem during the warranty period of the products of hydrogen water maker as we agreed, please contact us via e-mail or telephone. Within 24 hours after we received the complaint, we will give a reasonable solution in the first time. If the product warranty period has been expired, we will also provide the best solution for you and help to solve the problem in the first time.
We offer the normal guarantee period of products of hydrogen water maker in 12months, and will cover the direct economic losses in the guarantee period caused by quality problems except the following conditions:
1. Mechanical failure or damage due to human improper operation;
2. Mechanical failures and damage caused by privately transportation;
3. Other non-quality problems
Please Contact With Us for More Details Regarding the After Sales Service:
Phone number:0086 757 29229776 / 0086 13902837606
Fax: 0086757 29229778
Whatsapp: 0086 13902837606